Borkowski Nancy, Meese Katherine A. Organizational Behavior in Health Care

4th edition. — Jones & Bartlett Learning, 2021. — 1251 p. — ISBN 9781284183245.Organizational Behavior in Health Care, Fourth Edition is specifically written for health care managers who are on the front lines every day, motivating and leading others in a constantly changing, complex environment. Uniquely addressing organizational behavior theories and issues within the healthcare industry, this comprehensive textbook not only offers in-depth discussion of the relevant topics, such as leadership, motivation, conflict, group dynamics, change, and more, it provides students with practical application through the use of numerous case studies and vignettes.Overview and History of Organizational Behavior
Diversity, Equity and Inclusion in Cultural Competency in Health Care
Diversity Management and Cultural Competency in Health Care
Perceptions, Attitudes, and Attribution
Workplace Communication
Understanding Individual Behaviors
Content Theories of Motivation
Process Theories of Motivation
Attribution Theory and Motivation
Leadership
Power, Politics, and Influence
Trait and Behavioral Theories of Leadership
Contingency and Situational Models of Leadership
Contemporary Leadership Theories and Leadership Development
Intrapersonal and Interpersonal Issues
Stress and Stress Management
Conflict and Conflict Management
Decision Making and Negotiation Skills
Groups and Teams
Overview of Group Dynamics
Groups
CWork Teams and Team Building
Managing Organizational Change
Organizational Development
Change Management and Managing Resistance to Change