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Robert Edinborough. Assessment Methods in Recruitment, Selection and Perfomance

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Robert Edinborough. Assessment Methods in Recruitment, Selection and Perfomance
Практикум по проведению психометрических тестирований, интервью и ассессмент-центров
© Robert Edenborough, 2005. ISBN 07494 4294
Kogan Page: London. - 320 стр.
Preface
Acknowledgements
Why selection and performance management?
Introduction
Selection and performance management
Psychometrics, assessment centres and structured interviews
A range of settings
Individual differences
Inputs and outputs
Competency
The importance of objectivity
Plan of the book
Historical perspectives
Psychometrics
Interviews
Assessment centres
Standard setting
Performance management
Testing explored
Personality measurement
Ability, aptitude and attainment
Interest inventories
Motivation
Educational testing
Clinical testing and its relation to performance
A special case: integrity testing
How psychometric tests are used in selection today
Introduction to practical issues in control and interpretation
Summary
Statistics and standards in psychometrics I
Introduction
Validity and reliability
Interpreting test results
Summary
Statistics and standards in psychometrics II
Regulatory issues
Competence and qualifications
Data protection
Equal opportunities
Disabilities
Copyright
Test design and construction
Afterthought on regulation
Summary
Tests and selection – the developing context
Mass testing to trial by sherry
Some favourite measures – club membership to age
Job definitions
Summary
Psychometrics and selection – the practice
Large-volume recruitment applications
One-off and shortlist assessment
Psychometrics and internal selection
Summary
Implementing psychometrics
Introduction
Information flows – building the picture
Other assessment methods
Further practical issues
9. Assessment centres
Scope and use
Exercise types
Summary
Other aspects of assessment centre technology
Assessor choice and training
Preparation and training programmes: assessors
Preparation for other roles in the assessment centre
Development centres
Practical issues about using assessment centres in
reorganization
Valuing diversity in assessment centre operations
Assessment centre elements used independently
Summary
Structure in interviewing: the scope of structured
interviews
The focus on behaviour
Deriving interview models
Criterion-based, competency-based and critical incident
interviews
Summary
More on structured interviews
Structured psychometric interviews (SPI)
The extended interview
The board or panel interview
Feedback and follow-up interviewing
Conclusion
Summary
Performance management – background and approaches to measurement
The meaning of performance management
The performance context – business plans and management
of people to realize them
Practical issues in competency modelling
Stakeholder views – customer measures and 360
degree assessments
Rewards as drivers of performance
Role of the development centre in managing performance
Performance management day to day – controls
and feedback
Other considerations
Summary
A variety of one-to-one interactions in performance management
Introduction
Appraisals
Performance improvement and disciplinary interviews
Staff development
Mentoring, coaching and counselling in performance
management
Summary
Supplier and client relationships in assessment and performance management
The use of information and communication technology in assessment and performance management
Number crunching to norms
Selection and generation of items
Guidelines
Remote delivery
Assessment centres
Feedback
Use of the internet
360 degree
Summary
Current issues and future trends
Constructing teams for major change
Assessments linked to private equity initiatives
Future directions: integrating and optimizing contributions
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