Wiley, 2009. — 298 p. — ISBN 978-0-470-22539-4Designing healthcare systems that are safe, effective, and efficient requires leaders who are both committed and prepared to lead a cultural revolution. Taking the Lead in Patient Safety provides both the rationale for, and evidence of, the need for change as well as the practical tools necessary to help patient safety leaders maximize their personal effectiveness.Introduction. What Determines Patient Safety? Blueprint for Healthcare Safety Excellence. Nine Dimensions of Organizational Culture. Qualities of a Great Safety Leader. Leadership Best Practices. Changing Behavior with Applied Behavior Analysis. Protecting Your Decision Making from Cognitive Bias. Designing Your Safety Improvement Intervention. Launching Culture Change for Patient and Employee Safety. NASA After Columbia: Lessons for Healthcare.
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