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Appelo Jurgen. Workout. Games, Tools & Practices to Engage People, Improve Work, and Delight Clients

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Appelo Jurgen. Workout. Games, Tools & Practices to Engage People, Improve Work, and Delight Clients
Happy Melly Express, 2014. — 406 p.
The book offers concrete games, tools, and practices for all workers so they can introduce better management, with fewer managers. It addresses many common questions, such as:
How can we measure team performance?
How can we decide on salaries and bonuses?
How can we define job titles and career paths?
How can we replace performance appraisals?
How can we motivate our workers?
How can we change the organization s culture?
In modern organizations, people are expected to be servant leaders and systems thinkers, but nobody explains exactly how to do this on a Monday morning. Empowering workers and delighting customers is crucial, but it s not concrete. Managers, and everyone else, need to know how because most organizational problems are management problems. Management is too important to leave to the managers! This book offers you:
Serious games to help improve organizational culture.
Simple practices that increase employee engagement.
Creative stories that inspire teamwork and collaboration.
New ways to achieve team accountability and responsibility.
Easy workout exercises to make the business more agile.
Modern tools that enable people to enjoy a happy Monday.
When you implement the games, tools, and practices in this book, you can move the organization toward better management with fewer managers.
Данная книга предлагает ряд конкретных практик, которые могут быть применены для построения ээфективной командной работы. Книга содержит конкретные указания касательно того, как повысить эффективность взаиимодействия среди сотрудников, устраниить конфликты, повысить уровень доверия, замотивировать сотрудников.
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