Published by John Wiley & Sons, Inc., Hoboken, New Jersey, 2012. 382 p.Contents at a Glance. Introduction. Part I: Scoping Out the HR Role. Chapter 1: The World of Human Resources. Chapter 2: Setting the Stage: Key HR Trends. Chapter 3: HR Technology Systems and Social Tools. Part II: Putting the Right People in the Right Places. Chapter 4: A Bird’s-Eye View: Launching a Workforce Plan. Chapter 5: Smart Start: Kicking Off the Hiring Process. Chapter 6: You, the Talent Scout: Recruiting for Your Team. Chapter 7: Narrowing Down the Field: Evaluating Applicants. Chapter 8: One on One: Getting the Most out of Interviewing. Chapter 9: The Home Stretch: Making the Final Decision. Part III: Keeping Your Best People. Chapter 10: Starting New Hires Off on the Right Foot. Chapter 11: Ensuring a Competitive Compensation Structure. Chapter 12: Creating the Right Benefi ts Package. Chapter 13: Creating an Employee-Friendly Work Environment. Part IV: Developing Your Employees. Chapter 14: Back to School: Tying Training to Business Goals. Chapter 15: Win-Win: Adding Value through Career Development. Chapter 16: Assessing Employee Performance. Part V: Law and Order. Chapter 17: Navigating the Legal Minefi eld of Hiring and Managing. Chapter 18: Handling Diffi cult Situations. Part VI: The Part of Tens. Chapter 19: Ten Keys to HR Success in the Future. Chapter 20: Ten Ways to Become a Great HR Professional. Chapter 21: Ten HR-Related Websites Worth Exploring. Index.
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